At Jandivya Shakti Media Private Limited, we are committed to maintaining the highest standards of journalistic ethics and public accountability. In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have instituted a Grievance Redressal Mechanism to address any concerns or complaints regarding our content.

How to file a complaint?

Any person having a grievance regarding content published on Jandivya Shakti Media Private Limited may file a complaint with the Grievance Officer within an appropriate timeframe.

Please ensure that your complaint includes the following details:

• Your full name and contact information (Address, Email, and Phone number)
• The exact link/URL of the content in question
• The specific nature of the grievance and how the content violates the guidelines or causes harm
• Any supporting documents or evidence

Redressal Process

Upon receiving a complete complaint, our Grievance Officer will acknowledge receipt within 24 hours and aim to resolve the issue within 15 days, in compliance with the relevant laws and digital media ethics code.